Patient Parades Episodes 1-5

Some hospitals do rounds for patients, but here at Resurge, we do rounds a little differently. We do what we call Patient Parades. We started out with our very first episode of Patient Parades showing Dr. Dena Lodato rounding with her surgery patients to evaluate their post-surgical conditions. She meticulously checks each patient’s incision, appearance, pain levels, lung and heart sounds, as well as their spirit. Surgery can be stressful and scary for patients, owners, and veterinary staff. We make every attempt to keep the atmosphere upbeat, fun, and as stress-free as possible. Keeping our patients happy and comfortable is a top priority, especially as they are away from home and their loved ones. During episode two, we show our comedic side and how we keep things lively and light. Episode three shows how body language and subconscious cues affects dogs, who are extremely keen in picking up on stress, anxiety, or distress from owners and staff alike. We try to keep this in mind during our day-to-day interactions and cultivate a fun and healthy environment for patients and employees. A happy staff makes for happy patients and happy clients. In episode four we focus on laughter and smiles. Laughing helps to lessen anxiety in stressful situations and smiles are most definitely contagious. We spread laughter and cheer all day every day to everyone who comes into our hospital. Keeping each other laughing is one of the ways that we show our love and care. 

Getting to share these moments with our clients through episodes of patient parades is just one opportunity we just can’t pass up. We all truly enjoy making others smile and sharing the joy of helping our patients. We want people to see that we love what we do, we get attached to our patients, and we are definitely attached to each other. We want others to enjoy seeing a small glimpse of what we enjoy so much. Life at a veterinary hospital is incredibly hard. It’s filled with late nights, weekends, emergencies, unforeseen problems, and sometimes tears. One of our gifts is the gift of creativity. Getting creative to help patients and coworkers is one way that we overcome the challenges of Veterinary Medicine. When stress stacks up, it can be easy to fall into a negative mindset. But negative mindsets do not perpetuate positive outcomes. So, we give our all to stay positive, motivated, happy, and silly. We let our unique and quirky personalities show to keep the environment upbeat and fun. We are very serious about the level of care we give to our patients, our communication with clients, and providing surgical solutions and rehabilitation to our veterinary community. During difficult times, it’s important to laugh, and Dr. Dena Lodato knows how to do just that. She is by far one of the most humble surgeons we have met. Her empathy and compassion are unmatched, and she inspires our staff to aim for nothing short of success. As episode five shows, our staff is never scared to talk with Dr. Dena or approach her with a problem. She always gives 100% to every situation in which she is needed. We hope through our series of Patient Parades that our love of animals and laughter lead to successful recoveries and happy, healthy patients.

​Written by Brittany Murphy and Robert Porter